In 2004 Serena became the mother of Angel and life took a new turn. She learned in 2006 that Angel's needs were going to be more complex that initial suspected and that is when she and her two young children started the journey that would lead to founding Angels Service. It started as an agency so that she may work and raise her children as a private practice therapist and made the choice to expand to serve the community as a whole after meeting several like minded people both on the client and provider side.